An honest job application
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/Nice to meet you
Hello, Uber! It is an honour that you have landed on my page. I found out that you are looking for a designer in Sofia from a friend of mine and at the moment that I saw the tweet, I got goosebumps.
I have colleagues working as engineers at Uber, and I have always hoped to see that there is an open design position too.
Without wanting to sound too forward, this is the first position I apply for in the past 6 years, since I usually get contacted by companies.
But I guess I was just waiting for this special one, that was going to trigger me. So here I am, giving my best to impress you. I hope you will enjoy it.
My name is Daniel Mitev, a multidisciplinary designer with 10 years of professional experience. In the beginning, I started as a self-taught designer, which built my work method around understanding how things work in order to use them. During the first 4 years of my career I was focusing on graphic, then web design and UX, which allowed me to perfect the basic rules in order to break them afterwards and yet brought me where I stand today.
I have always believed that design should serve and be used by real people, not simply be beautifully displayed on Dribbble or Behance. And I feel extremely “liberated” to share my thoughts on this topic with you because I believe the Uber app is a celebration of human-centered design and it gives me the feeling I am on the right track with what I strive to achieve in my career.
I have used the Uber app multiple times in two completely different markets like Europe and South America. But when I first did, I remember noticing that my payment details were only asked after I finished my trip. I found myself attracted by this small detail. It automatically made me think that the reasoning behind it is to ease the process of ordering a car and focus on the service’s main purpose - to get a ride from A to B in no time. And no matter how simple it sounds, many apps break the user flow exactly because they forget to be convenient for people.
And this is what, according to my understanding, app design should always keep at its heart - users.
I am currently working for the fastest growing company in Europe - Sumup and I love seeing how it continues expanding every day thanks to our dedication and effort.
For example, we have managed to release a new update to the mobile app, which was something that had not been done in the last 5 years. What disappoints me often, however, is the reverse mindset of some of my colleagues from management that often make decisions based on personal intentions and beliefs, rather than on what the gathered user data is showing.
That's why the only reason why I would like to change my position is to land at a place where people know the user is a king and where decisions are being taken based on the data that was found, not on management's personal opinions.
And I am sure that Uber is this place.